Shipment Policy

Effective Date: 11 July 2025

Thank you for shopping with Xávyr. We’re committed to delivering your fragrance experience smoothly and efficiently. Please review our Shipment Policy to understand how we process, handle, and deliver your orders.

1. Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).

Orders placed after 2:00 PM IST may be processed the next business day.

During high-demand periods or promotions, processing times may be slightly longer.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Note: Delivery times are estimates and may vary due to factors beyond our control (e.g., customs delays, carrier issues, weather).

3. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.
You can use this to track your shipment on the carrier’s website.

If you don’t receive tracking information within 3 business days of ordering, please contact us at xavyr.perfumery@gmail.com

4. Delivery Address Accuracy

Please ensure all shipping information is accurate and complete at checkout.
We are not responsible for:

Delays caused by incorrect or incomplete addresses

Orders lost due to an incorrect address provided by the customer

5. Delayed or Lost Orders

If your order appears to be delayed or lost:

Contact the shipping carrier first with your tracking number.

If unresolved, contact us at [your email address]. We’ll assist you in locating or replacing the shipment.

6. International Shipping

We ship worldwide to most countries. Please note:

Customs fees, taxes, or import duties are the responsibility of the customer.

Delays caused by customs clearance are outside our control.

Check with your local customs office for more details on fees and restrictions.

7. Packaging

We take great care in packaging your perfumes securely to prevent leaks or damage. If you receive a damaged product, please refer to our [Return & Refund Policy].

8. Contact Us

If you have any questions about your shipment or delivery, contact:

Email: xavyr.perfumery@gmail.com
Phone: ‪+91 9911230302‬
Business Hours: Monday–Friday, 10:00 AM – 6:00 PM IST